Terms of Service

Service Scope

VPNAmp provides access to international routes and network acceleration, with coverage in 100+ countries and 160+ routes. It supports Windows / macOS / iOS / Android / Linux. Refer to the user panel for specific route details and instructions for obtaining clients. Clients and subscription information are provided through the panel.

The service provides network connectivity; it does not provide third-party website accounts, content licenses or membership benefits. Regional rules, account eligibility and content licenses for third-party applications are determined by their operators. Route coverage does not guarantee that any specific website or content will always be accessible.

Accounts and Subscriptions

No email address is required; create an account with a username and password. Keep your login credentials and subscription information secure. If they are exposed, change your password promptly and submit a support ticket. VPNAmp does not keep logs. See the Privacy Policy for information about how account details are handled.

There is no limit on the number of devices connected at the same time. However, accounts and subscriptions are for the account holder's personal use on their own devices. They may not be resold, rented or shared with others, and subscription information must not be publicly distributed.

Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Data resets monthly on the activation date. When upgrading mid-cycle, the price difference is converted into the remaining days. Data packages are ¥158/300GB, ¥358/1000GB and ¥658/3000GB. They remain valid until used and never expire. Alipay / WeChat Pay / USDT are supported. Before paying, review the plan details and order information.

Acceptable Use

Users must comply with the laws and regulations applicable where they are located and where they use the service, and are responsible for confirming that cross-border access complies with local requirements. Do not use the service for illegal activities, to infringe others' rights, distribute unlawful content, commit fraud, carry out malicious attacks or access systems without authorization.

Do not interfere with service infrastructure, misuse another person's account or affect other users' connections through abnormal requests. When using third-party applications, you must also comply with their terms of use. Subscription benefits do not grant authorization to access third-party services.

Availability and Liability

Connection performance depends on factors including the local network, device settings, carrier routing, destination services and maintenance. VPNAmp does not guarantee a specific speed or latency, uninterrupted connections, or access to third-party services.

If an issue occurs, first consult Troubleshooting, then submit a support ticket with the symptoms, device platform and steps already tried. Do not include your password or complete subscription information. Service issues and liability are handled in accordance with applicable law. These terms do not exclude liability that cannot legally be excluded.

Account Termination and Changes to These Terms

If VPNAmp identifies illegal use, resale or sharing, account misuse or conduct that threatens service operations, it may take necessary steps to restrict, suspend or terminate access. If you believe a decision was made in error, explain the situation and request a review through a support ticket. Such measures do not automatically exclude any refund or appeal rights available to you under applicable law.

Changes to these terms will be published on this page, and the date at the top will be updated. Significant changes affecting service use or subscription benefits will be explained in a site announcement or notice in the user panel. Changes will not retroactively reduce statutory rights already acquired. You may ask about the specific effects before continuing to use the service.

Refund Terms and How to Apply

You may request a full refund for any reason within 60 days of your first payment. You do not need to explain why you are dissatisfied, and completing technical troubleshooting is not a prerequisite.

Sign in to the user panel and submit a refund request through the support ticket portal. Include relevant order information for verification. Do not submit payment passwords or other sensitive credentials in a ticket. Refund verification and progress updates are handled through tickets. The time it takes for a refund to arrive depends on the payment channel; no processing time is otherwise guaranteed by these terms. Disputes raised after the period above will be handled in accordance with applicable law and the specific order details.